Customer Service Manager – Cubicles & Washrooms

Job Sector:
Any
Role:
Any
Region:
Any
Location:
commutable to Antwerp
Salary Description:
€70,000 negotiable (depending on exp) + negotiable bonus
Posted:
28-May-21
Start Date:
Recruiter:
Mitchell Maguire Limited
Job Ref:
573209-9135-21148

Customer Service Manager – Cubicles & Washrooms

Job Title: Customer Service Manager – Cubicles & Washrooms

Industry Sector: Customer Service Manager, Customer Service, Aftersales, Internal Sales Manager, Management, Cubicle, Bathrooms Cubicles, Washrooms, Washroom Panelling, Panelling, Bathroom Panels, Washroom Accessories, Duct Panels, Lockers, Benches, Door Hardware, Ironmongery, Laminates, Worktops, Decorative Surfaces, Durable Surfaces

Must be based: commutable to Antwerp

Remuneration: €70,000 negotiable (depending on exp) + negotiable bonus

Benefits: full comprehensive benefits package

The role of the Customer Service Manager – Cubicles & Washrooms will involve:

• Customer Service Manager position focusing on the overall customer experience and strategic direction of the division
• Managing a team of 4 and looking to grow in the years after
• Run the day to day customer service function from quotation phrase to after sales
• Organise a relatively inexperienced team into a well-oiled operation
• Working closely with MD to build the division
• Will be require to implement a new CRM system to the team
• Help the marketing and purchasing teams to grow overall revenue
• Analyse problematic situations and provide solutions to ensure company growth and survival
• Analyse competitors activity and forecast changes in the market
• All of your time will be spent working from the Antwerp office (circa 38 hour week)

The ideal applicant will be a Customer Service Manager – Cubicles & Washrooms with:

• Must have a proven track record in a managing a team
• Must be from a similar customer service, after sales, internal sales background
• Must have experience developing and implementing strategic plans
• Must be able to develop and grow the customer service division
• Ideally have experience selling a related product such as: cubicles, bathrooms cubicles, washrooms, panels, bathroom panels, washroom accessories, duct panels, lockers, benches, door hardware, ironmongery, laminates, worktops, decorative surfaces and durable surfaces (not essential)
• Must be fluent in English and ideally speak German, French, Dutch (not essential)
• Strategic thinker, comfortable dealing at board level
• Ability to hit the ground running
• Looking for longevity in career
• Energy, passion and enthusiastic

Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Customer Service Manager, Customer Service, Aftersales, Internal Sales Manager, Management, Cubicle, Bathrooms Cubicles, Washrooms, Washroom Panelling, Panelling, Bathroom Panels, Washroom Accessories, Duct Panels, Lockers, Benches, Door Hardware, Ironmongery, Laminates, Worktops, Decorative Surfaces, Durable Surfaces


Contact Details:
Mitchell Maguire Limited
Tel: 01625 527 207
Contact: Paul Nicholas
Email:

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