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Aftersales Coordinator – Windows & Doors
Job Title: Aftersales Coordinator – Windows & Doors
Industry Sector: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories, Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales
Location: Corby
Remuneration: £25,000 – £28,000
Benefits: Comprehensive Benefits Package
The role of the Aftersales Coordinator – Windows & Doors will involve:
- Aftersales Coordinator role dealing a high end range of uPVC, aluminium, timber and alu-clad windows and doors direct to trade customers
- You’ll be the first point of contact for all customer enquiries after the sales process
- Provide aftercare support for customers, fielding any enquiries in respect of product issues, technical support and anything else
- Ensure an exceptional standard of customer service at all times
- Resolving all customer queries and complaints in a timely, professional manner
- Liaise internally with: area sales managers, transport, factory etc.
The ideal applicant will be Aftersales Coordinator – Windows & Doors with:
- Must have customer service/aftersales experience
- Experience within the fenestration or manufacturing sectors highly beneficial as there may be a need to provide technical support
- Confident with dealing with customer complaints
- Possess commercial acumen, focusing on customer needs and outcomes.
- Exceptional customer service and relationship building skills
- Excellent communication skills, both written and verbal
- Highly organised, resilient, confident and personable
- Ability to work efficiently as part of a team
Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Double Glazing, Triple Glazing, Fenestration, Windows, Doors, Conservatories, Window Trade, Window & Door Retail Installers, Commercial Installers, Trade Counters, Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales