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Technical Support Technician – Fixing Systems
Job Title: Technical Support Technician – Fixing Systems
Job reference Number: 621638-6989-2613
Industry Sector: Technical Advisor, Technical Support, M&E Fixings, Framework Fixings, Steel Framework, Fastenings, Facades, Fixings for Facades, Building Envelope, Cladding, Curtain Walling, Insulation, Dry Lining, Dry-Lining, Rendering, Fixings & Fastenings, Facades Specialist, Main Contractors, M&E Contractors, M&E Consultants, Sub Contractors
Ideal living locations: London
Area to be covered: London
Remuneration: £35,000 – £40,000 + up to £6,000 Bonus
Benefits: 25 days annual leave, pension, company car
The role of the Technical Support Technician – Fixing Systems will involve:
- Technical Support Engineer role, dealing with a high end range of manufactured fixing systems
- Accountable for maintaining high levels of customer satisfaction
- Accurate and timely execution of site testing services that meet safety, compliance, and customer expectations, in line with the latest Legislations and relevant Codes or Practice.
- Effective delivery of technical training that improves compliance, safety and installers’ confidence.
- Maintaining technical credibility and professionalism across all touchpoints.
- Ensuring documentation (reports, forms, certificates, C4C) is complete by the agreed deadlines and audit ready.
- Providing fast and accurate technical advice when covering the Technical Helpline.
The ideal applicant will be Technical Support Technician – Fixing Systems with:
- Must be degree/HND level educated in Civil / Structural / Mechanical Engineering
- Ideally will have technical engineering experience within the construction industry
- Self-motivated, reliable, persistent and thorough, well organized with an excellent customer focus.
- Would consider a graduate with no working experience
- Must be technical minded and able to overcome technical queries
- Ability to go to site and have a valid driver’s licence
- Commercially astute, professional, organised and a logical thinker
- Positive, professional and customer service orientated
Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction vacancies and Specification positions within: Technical Advisor, Technical Support, M&E Fixings, Framework Fixings, Steel Framework, Fastenings, Facades, Fixings for Facades, Building Envelope, Cladding, Curtain Walling, Insulation, Dry Lining, Dry-Lining, Rendering, Fixings & Fastenings, Facades Specialist, Main Contractors, M&E Contractors, M&E Consultants, Sub Contractors